<p><strong>Payment:</strong></p> <ul> <li>All prices are in US dollars</li> <li>gst 5% applies to all Canadian orders</li> <li>all orders are placed via a secure paypal site</li> </ul> <p><strong>Shipping:</strong></p> <ul> <li>shipping is a flat rate of $2.50 within Canada &amp; US (enjoy <span class="caps">FREE</span> <span class="caps">SHIPPING</span> with any order over $50.00)</li> <li>we use Canada Post –please allow 7-10 days for Canada &amp; US, 10-14 days rest of world</li> <li>Europe $5.00</li> <li>Asia/Pacific/Australia/NZ $5.00</li> <li>Customers are responsible for any customs &amp; duty charges that may occur</li> </ul> <p><strong>Returns/Exchanges:</strong></p> <ul> <li>We want you to be happy with your purchase. If you are not completely satisfied you may return for a refund within 10 days of receiving item. After this period all sales are final.</li> <li>All returns must be in perfect and original condition and with original tags</li> <li>We do not cover cost of shipping for returns</li> <li>Please note we do not provide free shipping for items returned. Items that receive free shipping will have the cost of shipping subtracted from the refund amount</li> <li>All sale items are final sale</li> <li>Returns must be pre-authorized; contact us for an RA#, this RA# must be written on outside of parcel</li> <li>Please note exchanges are processed as a return. If you would like to exchange, simply return item for refund and make a new purchase</li> </ul> <p><strong>Privacy:</strong><br /> Any info collected on this website is for the sole purpose of order processing. Privacy is important to us; therefore, we will not sell, rent or give your home, email address and other info to anyone.</p> <p>If you have any questions regarding shopping at Red Poppy please contact us at info@redpoppy.ca<br /> Thank you!</p> 2008-08-20T13:50:29-07:00 frequently-asked-questions 387842 2008-08-20T13:50:29-07:00 176042 2010-01-01T14:43:41-08:00 *Payment:* * All prices are in US dollars * gst 5% applies to all Canadian orders * all orders are placed via a secure paypal site *Shipping:* * shipping is a flat rate of $2.50 within Canada & US (enjoy FREE SHIPPING with any order over $50.00) * we use Canada Post –please allow 7-10 days for Canada & US, 10-14 days rest of world * Europe $5.00 * Asia/Pacific/Australia/NZ $5.00 * Customers are responsible for any customs & duty charges that may occur *Returns/Exchanges:* * We want you to be happy with your purchase. If you are not completely satisfied you may return for a refund within 10 days of receiving item. After this period all sales are final. * All returns must be in perfect and original condition and with original tags * We do not cover cost of shipping for returns * Please note we do not provide free shipping for items returned. Items that receive free shipping will have the cost of shipping subtracted from the refund amount * All sale items are final sale * Returns must be pre-authorized; contact us for an RA#, this RA# must be written on outside of parcel * Please note exchanges are processed as a return. If you would like to exchange, simply return item for refund and make a new purchase *Privacy:* Any info collected on this website is for the sole purpose of order processing. Privacy is important to us; therefore, we will not sell, rent or give your home, email address and other info to anyone. If you have any questions regarding shopping at Red Poppy please contact us at info@redpoppy.ca Thank you!